Privacy Policy.
Your privacy matters to us. Learn how we protect your information and respect your rights.
Introduction
This Privacy Policy describes how WebMe Media Group Inc. ("we," "us," or "our") collects, uses, and protects your information when you use COO Studio software and visit our website at getcoostudio.com (the "Service").
We are committed to protecting your privacy and being transparent about our data practices. This policy explains what information we collect, how we use it, and your rights regarding your personal information.
Information We Collect
Website Information
When you visit our website, we may collect:
- Basic analytics data (page views, referral sources, general location)
- Technical information (browser type, device type, IP address)
- Contact information you voluntarily provide (email address when contacting support)
COO Studio Application Data
Important: COO Studio is designed as an offline-first application. Your certificate data, trade information, and business documents are stored locally on your device and are never transmitted to our servers.
- All certificate data remains on your local machine
- No trade information is transmitted to external servers
- Application usage statistics (anonymous, aggregated only)
- Error reports (only if you choose to send them)
Our Privacy Promise: Your Data is Yours.
To be perfectly clear, here is what our local-first approach means for you:
- We cannot see your orders, products, manufacturers, or the certificates you generate.
- Your sensitive trade data is never sent to our servers.
- If our website were ever offline, you could still access and use the app with your local data (after the first visit).
- You have total control to permanently delete your data by clearing it from your browser.
This design gives you the privacy of a desktop app with the convenience of a web app. The only trade-off is that you are responsible for backing up your data.
How We Use Your Information
We use the information we collect for the following purposes:
Website Operations
- To provide and maintain our website
- To understand how visitors use our site
- To improve our website and user experience
- To respond to your inquiries and provide support
Software Improvement
- To identify and fix software bugs
- To understand feature usage patterns
- To improve software performance and reliability
- To develop new features based on user needs
Legal Compliance
- To comply with applicable laws and regulations
- To respond to legal requests and prevent fraud
- To protect our rights and the rights of our users
How We Protect Your Information
We implement appropriate technical and organizational measures to protect your personal information:
Technical Measures
- Encryption of data in transit and at rest
- Secure server infrastructure
- Regular security updates and patches
- Access controls and authentication
Organizational Measures
- Limited access to personal information
- Employee training on data protection
- Regular security assessments
- Incident response procedures
Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following circumstances:
Payment Processing
We use Lemon Squeezy as our payment processor. When you subscribe to a Premium plan, you provide your payment information directly to Lemon Squeezy, which operates under its own privacy policy. We do not store your full credit card information on our servers.
Service Providers
We may share information with trusted service providers who assist us in operating our website and providing our services, subject to confidentiality agreements.
Legal Requirements
We may disclose information when required by law, court order, or government regulation, or to protect our rights and safety.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.
Your Rights
You have the right to request access to or deletion of any personal information we hold about you, such as your email address from a purchase or support inquiry.
Please note: We have no technical ability to access, view, or manage the business data you create within the COO Studio application itself, as it is stored only on your device. You can manage and delete that data directly within the application at any time.
Depending on your location, you may have the following rights regarding personal information we do collect:
Access
Request access to your personal information
Correction
Request correction of inaccurate information
Deletion
Request deletion of your personal information
Portability
Request transfer of your information
Objection
Object to processing of your information
Restriction
Request restriction of processing
To exercise these rights, please contact us at privacy@coostudio.com.
Cookies and Tracking
Our website uses minimal tracking technologies:
What We Use
- Essential Cookies: Required for basic website functionality
- Analytics: Privacy-focused analytics to understand site usage
- No Advertising: We do not use advertising cookies or trackers
- No Social Media: We do not embed social media tracking pixels
Children's Privacy
COO Studio is designed for business use and is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.
International Users
WebMe Media Group Inc. is based in Canada. If you are accessing our services from outside Canada, please be aware that your information may be transferred to, stored, and processed in Canada.
By using our services, you consent to the transfer of your information to Canada and the processing of your information in accordance with this Privacy Policy and applicable Canadian privacy laws.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make changes, we will:
- Update the "Last Updated" date at the top of this policy
- Notify users of significant changes via email or website notice
- Provide a reasonable notice period before changes take effect
Your continued use of our services after changes take effect constitutes acceptance of the updated Privacy Policy.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us: